Rereading the Job Description

Contrary to popular belief, your FAs genuinely enjoy people and relish in the little moments where we feel like we made a difference in someones day. We’re people people! I mean jeez, we willingly lock ourselves in a tube with the public everyday lol theres love there, I promise. But its so easy to become lost in the everyday routine of being a flight attendant. The way hundreds of people shuffle in and out of your life every couple hours can be isolating and redundant. Coke after Coke, snack after snack, asking grown humans to take out ear buds because you’ve repeated yourself 10 times.


Not to mention people in airports and planes seem to leave all common decency at the door; they can be grouchy, demanding, entitled, and sometimes down right rude. You’re summoned and unappreciated so often that you actually start to believe its the norm. You accept it, shrug to yourself, and mutter “this is the job I signed up for.” Every career has these moments. Moments of self doubt and discouragement (if not, don’t tell me!). Thankfully, when you start to get in a real negative headspace the universe has a way of showing you differently.

One of the things crew members have to do is go to recurrent training, or what we in the biz call “CQ.” Once a year the FAA requires every crew member to go back to their roots and spend a day doing all the emergency things we learned many moons ago in the eight weeks of initial training. We are graded and assessed the whole day (this year for two), its nonstop butterflies, and every crew member will tell you that it’s stressful! Today alone I had to act out two surprise emergency scenarios, be assessed on three minutes of non-stop CPR, show I can use two types of fire extinguishers, punch dummies (sorry, Bob), handcuff a bad guy with zip ties, and do 12 different evacuations for 12 door types with three more waiting for me tomorrow. You know what wasn’t discussed? Drinks and snacks.

Today, I had such a feeling of pride in what I do; todays CQ helped me reread my job description and I want all my fellow crew members out there to reread it too. Take all the frustrations and stressors of everyday FA life and remember the real reason we are on the plane. I want this post to be a reminder to my friends and family in the industry that we hold knowledge in so many areas and can handle such a wide range of scenarios. We are a vital part of the industry and we are so much more than what the public sometimes gives us credit for.

However, I will say, I hope we never have to prove it 🙂

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